Rights of Patients
At Leeser Memorial Hospital, we are committed to protecting and respecting the rights of every patient. We believe that every individual deserves compassionate, ethical, safe, and transparent healthcare services.
Every patient has the right to receive quality medical care with dignity, respect, and confidentiality.
Every Patient Has the Right To:
Respectful & Non-Discriminatory Care
Receive medical care with dignity, compassion, and respect regardless of age, gender, religion, social status, or financial background.
Information About Diagnosis & Treatment
Be clearly informed about their medical condition, diagnosis, treatment options, procedures, risks, benefits, and expected outcomes in a language they can understand.
Informed Consent
Provide informed consent before undergoing any medical procedure, surgery, investigation, or treatment.
Privacy & Confidentiality
Expect privacy during medical examination and treatment, and confidentiality of all personal and medical information.
Seek a Second Opinion
Consult another doctor or seek a second medical opinion regarding diagnosis or treatment decisions.
Transparent Information on Costs & Services
Receive clear and transparent information regarding hospital services, treatment charges, investigations, medications, and billing.
Emergency Medical Care
Access emergency medical treatment and necessary healthcare services without unnecessary delay.
Safe & Quality Healthcare
Receive treatment in a safe, clean, and hygienic environment with appropriate medical standards and patient safety practices.
Access Medical Records
Request access to their medical records and reports according to hospital policies and applicable regulations.
Participate in Healthcare Decisions
Be involved in decisions regarding their treatment and healthcare planning whenever possible.
Respect for Cultural & Personal Values
Have their cultural, spiritual, and personal values respected during treatment and care.
Raise Concerns & Provide Feedback
Express concerns, complaints, or suggestions regarding healthcare services without fear of discrimination or interruption of treatment.
Our Commitment
Leeser Memorial Hospital is dedicated to upholding patient rights, maintaining ethical healthcare practices, and ensuring every patient receives compassionate, safe, and quality medical care with trust and transparency.